All posts by Heather

“Would you like the extended warranty with that?”

This question is asked so frequently that it is almost becoming as popular as “Would you like fries with that?” Deciding if you want fries is a relatively simple decision: are you hungry, do you like them, etc. But the warranty question instantly brings up doubt: “What if the thing stops working?” “Will I have money to pay for it?” “Maybe it’s not a good deal after all?”  Perhaps you have adopted a standard response where you either always say yes or always say no. Maybe you just don’t care and are irritated by the delay in processing your transaction, or maybe you simply don’t care, and if you feel ‘rich’ at the time, you’ll go for the warranty and its subsequent extra expense, and if you’re not, you will take a gamble and pass on the extra expense.

What is the best way to handle this question when it comes up? Because we all know it will, whether you’re buying a new $40 computer accessory or a $3000 appliance, you’re going to be faced with the question and therefore the decision and, like all your financial decisions, you have to take control of the situation. So, let’s make this easy, there are a lot more detailed questions you can ask and other information that is important to know, especially on larger purchases. To get you started so you are in control, you need to remember two things: 1) What percentage of the purchase price does the warranty represent? In all likelihood, it will be in excess of 10%. For example, a $100 item will likely have a warranty price of $15 or more representing 15% – hmmm… do you want to pay a 15% premium? 2) Do you have money that you could access or have available to pay for a repair or replacement on the item if it did stop working? If so, then do you need to pay the premium upfront – likely not. If not, then perhaps the additional money on the front end is worthwhile. However, if you decide to say yes, you have to ask a whole series of additional questions such as under what conditions can you claim on the warranty? Will you remember that you have the warranty?

Where will it be stored if you have to use it?

Ultimately, it’s your call. However, do yourself a favor and take control on the front end and become aware of the cost of the warranty and the cost of the repair or replacement on the item before you just adopt a simple yes or no.

Advice and Education

Many times, we require advice or recommendations from others in order to make a decision on some aspect of our life. We receive opinions based on others’ expertise and experience in order to help us decide a course of action. On many occasions, the person we ask advice from has professional expertise and a formal education, which then qualifies them to provide us with the advice. This is the case with personal finance as it is with our professions such as medicine. When accepting professional advice, a challenge is having a foundation of knowledge that provides enough data to process the information necessary to make a decision that is right for you and your unique situation, goals and priorities. This requires education, which is the general knowledge necessary for reasoning and judging, and for understanding the implications, pros, cons and consequences of a decision.

Why is it important to understand the difference? Because financial education was not formally taught to people who are already established financially today. We developed our knowledge on the job and, therefore, in many cases actually lack the foundation of knowledge necessary to confidently make a financial decision. Worse, however, is that most people who are established financially are not even aware that they don’t know what they don’t know. This means that the uncertainty and intimidation that creates skepticism from financial advice is really a clue that there is a knowledge gap. This is not necessarily in the product or service or advice being inappropriate, fraudulent or unrealistic. It is important to be aware that the financial marketplace has become more complicated and, therefore, requires more knowledge. Fear, uncertainty and doubt are good indicators that perhaps there are additional questions that need to be asked, not necessarily that the advice isn’t good for you.

Put Fees in Their Place

Nobody wants to pay more for something than they need to. However, there is a big difference between being an informed shopper and knowing fair prices than there is being consumed by paying too much for something. The key lies in the value. Is the item or service you are buying giving you fair value for the price you are paying? What happens in finance is that we are so focused on accumulating a large sum of money that the emphasis on rate of return and fees becomes an issue that actually gets in the way of other more important decision-making criteria. Yes, fees and rates of return are important, however, the ability of the item or service to meet your goals today, and in the future, and to provide significant return on investment to you during the period of time you plan to hold to get value from the item or service is far more relevant in the decision making process than rate of return.

Why? Because anything that keeps you stuck in fear, scarcity and lack will actually inhibit your ability to create wealth today and lifetime financial independence. When you start with a simple decision making hierarchy that begins with matching the item or service with your goals and priorities, start also to consider the time you will be receiving value, and when and how you will get rid of the item or service. And, finally, what tax implications there are, what the return is, and what the costs are for you to maximize the value to you for the item or service being purchased? This allows you to make decisions from a place of connecting your personal priorities with your financial transactions and maintaining control over your lifestyle from a financial perspective.

Paying Off Debt Can Keep You Broke

Having access to credit is a powerful wealth-building tool. Getting out of debt is not a goal you want to make because when you focus on what you don’t want, you are reinforcing the negative. If you focus on cutting back and sacrificing, you are missing the opportunities that come from having access to credit. Most times, the reason for thinking that getting out of debt is the solution is because reducing payments will provide more opportunity for current cash flow. The increased cash flow will come from eliminating the debt payments as well as the interest expense on the debt. In theory, this makes sense. However, it completely misses most of the benefits you get from the credit. Outstanding debt is a great indicator of the true cost of your desired lifestyle. If you focus on eliminating debt so you have more money to spend on your lifestyle, you miss the fact that you have already been living a lifestyle that is more expensive than you have income to pay for. If you also take the stance that you are going to pay off outstanding debt and pay off the loan or credit cards so you don’t rack up the debt again, then you have essentially told yourself that you don’t trust your ability to make good financial decisions, that you don’t deserve the lifestyle you want and that the discipline you just demonstrated in paying off the debt isn’t worth anything because you won’t be able to use that same approach to expand your finances. Finally, if you pay off your debt and close out your accounts, you can also be negatively impacting your credit score. So all around what seemed like a good idea is in fact one of the worst financial strategies you could have.

What is the focus for debt then? Learning to manage credit to maximize the benefit it has in being able to help you create wealth is your overall goal. The focus, when it comes to debt and credit, is the same as it is with all of your finances: how can you use your income and resources today to create income so you can live the life you want to live today as well as in the future. Your focus with debt is to create income, and when you have enough income to live the way you want to live, the credit and debt will take care of itself.

Measuring and Managing for Financial Success

There is a business phrase that says, “You can’t manage what you can’t measure.” When it comes to finance, this is particularly critical. Whether it is activities or actual results, if you don’t have a way to measure your progress, you won’t be able to effectively manage your progress against your expected results. In fact, you might not even be able to determine if your results have been reached if you haven’t previously articulated what form of measurement you will use. Managing financial results means you have to determine what specific results you are looking for and in what time frame. These can be a dollar figure, or a series of regular activities that you expect will provide you with your pre-determined result. For this to be effective, you will need to have a way to track your progress so you can also analyze your data to effectively manage your progress. Rarely will tracking only single figures provide you with adequate data to make informed decisions. This means that if your only form of tracking your financial state is to look at the bank or investment balance, you might be able to chart out your ups and downs, but that doesn’t put you in a position of control, or provide you with much information to manage ongoing decisions.

What do you need to track to effectively manage your financial progress? In business, financial statements are produced to show income, expenses, assets and liabilities and how these change over time. With this information, you are able to pull various figures to perform analysis to show how well current income and assets are being used to effectively grow the business. To effectively manage household finances, you need to be able to analyze your financial data like a business. This means you have to collect the data then understand what various financial ratios will tell you. This is not simply measuring how well you stuck to a budget. This is cash flow analysis and net worth monitoring. This is debt to equity, income to assets, interest coverage, working capital, etc. When you start with your personal finances, you can then apply the measurements of a business to create and analyze your progress the way a business does. This will help you understand the value of information and what it conveys to help you make, not only personal financial decisions, but also business and investment decisions from more detailed and advanced financial statements.

Reading and Writing Finance

Financial statements. Does the thought of them create a blank stare or create intrigue to find out more about what they’re saying? Financial statements, like written statements, articles, stories and books tell a story. They have a plot and a theme and can lead the reader on a journey to uncover hidden treasures, drama, mystery, danger and happy endings. Unfortunately, reading and interpreting financial statements requires an element of financial literacy that most people have not learned. Early on, we have learned to read words beginning with books like Dick and Jane and Spot. And, from there, we have learned to read romance, drama, technical papers, non-fiction, news and many other written words that helps us through our day. With our literacy, we can also create the written word to communicate love, research, action plans, goals and anything else to help us communicate effectively. Reading and writing with numbers is what financial statements are. They are tools to help us learn, communicate and plan our lives in the same way as the written word does.

Where do you begin to understand financial statements? You start by understanding the importance they play in day-to-day life. They are not something to be avoided or to be delegated to someone else. You don’t start off expecting to read, understand and analyze technical Fortune 500 companies, publicly traded financial statements. You start at home with what you know, in the same way you started to read with Dick and Jane and Spot. There are two main types of statements, sort of like vowels and consonants. You can start by understanding the difference between an income statement and a balance sheet. From there, you will begin to see how income, expenses, assets and liabilities are organized to tell stories – much in the same way that letters are organized to form words, which form verbs, nouns, adjectives, etc. that eventually become sentences, paragraphs and whole stories.

The Myth About Debt

Debt is neither good nor bad – it just is. You just have to realize the benefits you have received as a result of having access to the credit. But, having said that, rather than considering whether you should pay off or reduce debt, you can also consider whether rearranging it might be more effective. For example, if you currently have a loan on a car, which is depreciating the asset with perhaps little or no tax savings on the interest you are paying on the loan (check with your accountant about details for your personal situation), you will do so better long term to rearrange your debt to invest in assets that will increase in value, provide regular income, and enable the interest on the loan to be tax deductible. When you look at the whole picture, you are looking at using available cash to increase your income; looking for ways to maximize tax deductions and credits; and looking to use existing income to maximize your whole financial picture. This is also one reason why the question above, whether it’s better to lease or borrow to finance a car, is not a simple stand-alone answer.

How would you decide if this is possible? In order to make decisions, you need to have a complete picture of all your assets and liabilities including the following details, which you can then work with a financial professional to arrange efficiently for your unique set of circumstances and goals: amount of debt, amount of credit available, payment amounts, payment dates, pre-payment penalties (if any), investments, other assets, and current and future cash flow requirements.

Too Good to be True?

If something seems too good to be true, it could be, or it could not be. You need to find out for yourself by taking extra care, applying extra precaution, digging deeper and maintaining appropriate control. Under no circumstance is it ever appropriate or prudent to risk your entire net worth on any investment unless you also plan to live with any resulting negative outcome.

Why? Just because you don’t understand something does not necessarily make it bad. Just because your neighbor, group of associates, or person of respect has invested or participated in a particular financial strategy does not mean it is okay for you. The worst thing you can tell yourself is, “If it’s okay for so and so, then it must be good for me too.” Have the confidence to make your own decisions and ask your own questions. Someone else is not going to pay your bills or look after your household if something goes sideways. It’s your responsibility!

Possibilities for Creative or Alternative Investing

There are different ways of earning money from investments besides buying low and selling high. In fact, an investment that produces immediate income, rather than increasing in value is an example of a sideways view of the market, and an investment that made money in a dropping market is an example of a decreasing view.

Where could you find out more? You don’t have to jump into every opportunity you hear about. In fact, you don’t have to invest in any of them, but you can start to ask different advisors from different backgrounds in different industries about possibilities for alternative or creative investing. For example, securities options, futures, commodities, foreign exchange, derivatives, initial public offerings, private companies, etc. are all more creative investments.  There are different types of returns and different types of risks. When you have a proper financial foundation including knowledge and skills these types of investments can be appropriate. Without a proper foundation, they might look attractive and sound appealing and to some people these are low risk investments. When everything else is in place – have fun – there is great diversity, wonderful opportunities to make great returns, and make a difference while you’re at it.

The Probability of Loss

Risk means different things to different people. We most commonly refer to it as the probability of loss. It is important to know ahead of time what your ability to withstand loss is. For example, no one is going to realistically invest money with the possibility of losing everything. Instead, they will invest with a percentage of assets they feel comfortable risking.

How do you know how much to risk? If $10,000 was invested, you might decide you could reasonably withstand a $1,000 loss, therefore you would have a ten percent risk. This then becomes the foundation of your exit plan. If you are close to losing ten percent of your money, you have already decided this is the point when you leave that particular investment. This concept is the same for investments that increase in price as well. If you have a nice gain on paper, you simply apply the same percentage to the price increase. If your original $10,000 investment increases to $20,000, your new amount of money at risk would likely be $2,000 or ten percent of the new price. There are other factors to consider such as the overall value of an investment relative to your total investments and whether you have already recaptured your original investment capital in a previous transaction, but the concept is that you establish the exit parameters ahead of time and you pre-determine how much of an investment is at risk at any given time.